Last updated: October 5, 2026
At Less Meeting we care about your privacy. We only collect personal data when we have a good reason to, and this policy explains what we collect and what we do with it. Please review it and contact us if anything is unclear.
This policy covers our website (lessmeeting.com), the Less Meeting web app (app.lessmeeting.com) and the Less Meeting iOS app.
Which personal data do we collect and why?
When you visit our website: we don’t collect your name, email address or any other information that identifies you. Our analytics tools use cookies to record how visitors use the site, such as the pages viewed, how they got here (the referring site and any campaign link) and their browser and device. If you later create an account, this visit history is linked to your account so we know which pages and campaigns lead to signups. See the cookies section below for the specific tools.
When you chat with us or send us an email: your name, email address and whatever you choose to tell us.
When you book a demo: your name, email address and any details you add when scheduling.
When you create an account: your name, email address and password, plus your company and team details if you set them up.
When you use Less Meeting: the content you and your team create in the app, including meetings, agendas, notes, decisions, action items, KPIs, ratings and feedback, and the names and email addresses of the people you invite or add as attendees. Note and action item text is encrypted at rest. We process this content to provide the service to you and your team. We don’t sell it, we don’t use it for advertising, and we don’t record or transcribe your meetings.
When you connect a calendar or task list: if you connect Google Calendar, Google Tasks, Microsoft Outlook calendar or Microsoft To Do, we access the calendar events and tasks needed to sync them with Less Meeting (event titles, times, attendees and descriptions, and task titles and due dates). We only use this data to provide the sync features you turned on, and you can disconnect at any time from your settings.
When you subscribe to a paid plan: your name, email address, billing address and payment details. Payment details are collected and stored by Stripe; we only ever see a tokenized reference to your card, never the card number.
When you use the iOS app: the same account and meeting data as the web app, plus a device token if you allow push notifications, so we can send you reminders.
Use of Google and Microsoft 365 user data
Less Meeting’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
We apply the same limits to data received from Microsoft 365 through Microsoft Graph: we only use it to provide the calendar and task sync features you turned on, and we don’t transfer it to anyone except as needed to provide those features, to comply with the law, or as part of a merger or acquisition.
For both Google and Microsoft 365 data, we don’t use it for advertising, we don’t sell it, we don’t use it to train AI or machine learning models, and our staff don’t read it unless you ask us to (for example, for support) or it’s needed for security or to comply with the law.
How do we protect your personal data?
We take organizational measures to make sure access to your data is restricted to the people who need it to run and support the service. We also take technical measures, including encrypting data in transit and at rest and managing user access. If you want more information about the measures we take, you can always contact us.
How long do we keep your data?
We keep your account and meeting data for as long as your account is active. When you cancel, we keep it for at least 30 days after the cancellation takes effect so you can ask us for an export, and after that we may delete it permanently. If you ask us to delete your account, we delete your personal data and meeting content from our systems, except where we have to keep some records (like invoices) for legal or accounting reasons.
Do we share your data with others?
We will never sell your personal data to another party. We use the following service providers (data processors) to run Less Meeting:
- DigitalOcean, NYC1 (hosting and databases)
- Microsoft Azure, South Central US (file and data storage)
- Cloudflare (email delivery)
- Stripe (payment processing)
- Intercom (chat and customer support)
- ChartMogul (subscription analytics)
- Google Analytics, Mixpanel, Microsoft Clarity and Ahrefs (website and product analytics)
- Sentry (error monitoring)
- Google and Microsoft (calendar and task sync, only when you connect them)
When you book a demo with us, we also use:
- Calendly (scheduling)
- Google Calendar (calendar)
- Zoom (video meetings)
These providers may only process your personal data to provide their service to us, in line with our instructions and this privacy policy.
In the following exceptional circumstances your data could also be shared with others:
If we are under a legal obligation to share data with the authorities or have to comply with an enforceable government request, we will share the data the authorities ask for, which may include yours.
If another company acquires our company or the Less Meeting business, we will transfer your data to that company. That company will then take over all obligations under this privacy policy.
Does Less Meeting use cookies or similar technologies?
Cookies are small text files placed on your device when you visit a website. You can delete them at any time, and you can adjust your browser settings to block them.
When you visit the Less Meeting website, the following cookies and similar technologies are used unless your browser blocks them:
- Google Analytics: measures how visitors use the website and which campaigns bring them here.
- Mixpanel: measures how visitors use the website and connects a visit to the account created at signup. It uses a cookie shared between lessmeeting.com and app.lessmeeting.com.
- Microsoft Clarity: session recordings and heatmaps that show how visitors interact with our pages.
- Ahrefs Analytics: anonymous traffic statistics.
- Intercom: runs the chat widget.
- Less Meeting attribution cookie: remembers how you first found us (for example, the campaign link you clicked) for up to 90 days, so we can tell which campaigns lead to signups.
When you use the app at app.lessmeeting.com, we also use:
- Mixpanel and Google Analytics: measure how customers use Less Meeting.
- Microsoft Clarity: session replay and heatmaps, used to understand how customers use Less Meeting and improve the product.
- Sentry: reports errors so we can fix them.
- Intercom: in-app chat and support.
- Stripe: payment system.
Data Processing Addendum
If your jurisdiction requires you to execute a DPA with us, please contact us at [email protected] for more information.
Can we change this privacy policy?
We may change this privacy policy from time to time. We will post any changes on this page and update the date at the top. If the changes are significant, we will provide a more prominent notice, such as an email to account owners.
Your rights
You may ask us for a summary of the personal data we process about you. If you feel your personal data has been processed incorrectly or incompletely, or that the processing was unnecessary, you can ask us to edit, supplement or erase it. Under applicable privacy law, you also have the right to restrict processing, the right to data portability and the right to object to processing.
If you have any further privacy concerns or want to exercise your rights, contact us by mail or email below. We will do our best to answer all your queries as soon as possible, and we’re always open to feedback.
Less Meeting Vancouver, BC V6Z 0E2 Canada
Email: [email protected]